Orders

Orders are processed during our regular business hours from Monday to Friday. If an order is received before 12:00 PM PST, we will attempt to ship it the same day. LTL orders, however, are shipped the following business day. Most orders are processed within 48 hours of receipt and typically arrive within 3-5 business days. You will receive delivery details in your confirmation email.

We accept all major credit cards: AMEX, Discover, Master Card and Visa, and PayPal.

Shipping

Orders exceeding $299 qualify for free shipping! However, this offer excludes any items over 4 feet in length, special orders, and certain location restrictions. For further inquiries, please consult our shipping policies or contact us for more details.

We ship to Alaska and Hawaii, but please note that orders to these states are not eligible for free shipping and will incur additional shipping charges. Currently, we do not ship to Puerto Rico or international destinations.

Exchanges or Return

Before installation, please inspect all items thoroughly. If you discover a defective product that does not perform as expected, contact customer service, we will provide technical support and arrange for replacements if necessary.

To be eligible for a return, your item must be unused and in the same condition as when you received it, and it must also be in the original packaging.
Special Order, Made To Order, Custom Products, Clearance and Outlet items are not eligible for return.
For more information, please refer to our shipping policies or contact us directly.

Services

Product specification sheets and installation instructions can be found on each specific product page under the “Downloads” tab.

Please specify the item you wish to purchase, the quantity, and the shipping location, and we will provide a customized quote for you.

Customer support

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